FREQUENTLY ASKED QUESTIONS

Why do you have to have a registered installer?

• It is part of the national health and safety act and therefore a legal requirement.
• The only person who can issue a certificate of compliance.

Why do you need a certificate of compliance?

• For your insurance, in case of a fire and the cause is a unregistered installation, your insurance would be void.
• Needed when selling your house.

What is checked during a gas inspection?

There are a few key inspection points during a gas inspection:
• Gas leaks – The gas installation is free of any leaks.
• Gas equipment – The equipment used is SABS approved.
• Valves – Correct valves are used.
• Position – Gas equipment is not placed in illegal positions.

What is the cost for an installation and/or Certificate of Compliance?

•  R650,00 – Inspections to determine if existing installation is compliant and issue of certificate.
•  Contact us for a quote for installations as each installation cost differs.

What colour should gas stove flames be?

Blue… good and safe!

Yellow or red… not so good and can be unsafe.

Gas flames should be blue but can sometimes burn red or yellow.

What does a blue flame mean?

The colour of the flame changes because of the amount of air supply, oxygen, getting to it- this also alters the temperature.

With a blue flame, complete combustion is happening, as the flame is getting enough oxygen. This also creates less soot and a higher temperature.

What does a red or yellow flame mean?

A red or yellow flame is a flame being starved of oxygen, creating incomplete combustion. The flame will be at a much lower temperature and will seem more sooty. The yellow colour comes from the soot particles produced by the flame.

This flame is dangerous as it produces more poisonous carbon monoxide gas.

Why should my flame be blue?

Simply, a blue flame is much safer for you and your home.

If you have noticed your flames burning yellow, red or with a yellow tip then you should get your appliance serviced as soon as you can- as this is a common warning sign. Other warning signs to look out for include eye irritation, yellow/brown soot build up, pilot lights blowing out or an unusual smell. These are all signs that incomplete combustion is happening in your home.